The Town of Harrisburg is excited to have a community Splash Pad located inside Harrisburg Park!
Every person that enters the gate to the Splash Pad will need a ticket (12 months and older). This includes all adults that enter the splash pad with their children/group. Tickets are available for pre-registration through this Ticketleap site and for "walk-ups" at the spalsh pad window until capacity is met.
NOTE: Individuals may register for up to nine tickets per wave through Ticketleap. Any pre-registrations submitted for more than nine tickets per wave are subject to cancellation or a $3 per person fee regardless of residency/taxpayer status. This policy is necessary to manage the number of people on the splash pad during each wave and to have contact/supervisor information for large groups. Group ticket requests (10-30 max.) are available for specific dates and waves and are managed by the Harrisburg Parks & Recreation department. See website for details.
2023 ENTRY FEES:
NEW Town of Harrisburg Fee Policy: "Harrisburg Taxpaying Resident" now refers to people who live within Town of Harrisburg City Limits AND pay the additional Harrisburg City Tax. Fees/Free entry are no longer based on having a Harrisburg address or zip code. This policy change may make your cost of entry different from previous summers.
Harrisburg Taxpaying Residents: No fee - must live within Town of Harrisburg City Limits and pay the additional Harrisburg City Tax (based on home address)
Non-Harrisburg Taxpayers: $3.00 per person (children under 12 months are free)
> How do I know if I am a Harrisburg CityTaxpayer? How will the staff know the difference between Taxpayer vs. Non-Taxpayer addresses? You must present/enter your address to Ticketleap when you are pre-registering for tickets and/or when you are registering onsite for entry to the Splash Pad. If you do not know if you pay the Harrisburg City Tax, you can search using the county GIS system online - look for "Jurisdiction: Harrisburg" at the bottom of the detail page for your address. Splash pad staff will have a printed list of Harrisburg Taxpaying residences onsite at the consessions window. New Town of Harrisburg Policy: "Harrisburg Taxpaying Resident" now refers to people who live within Town of Harrisburg City Limits AND pay the additional Harrisburg City Tax. Fees/Free entry are no longer based on having a Harrisburg address or zip code. This policy change may make your cost of entry different from previous summers.
FAQ:
> Where do I go once I am at the Harrisburg Park Splash Pad? Go to the Splash Pad concessions stand window. If you have pre-registered, you will present your tickets, printed copy OR on your phone. If you did not pre-register, go to the window to be ticketed as one of the walk-up spots - available until capacity is met. Walk-up ticketing will begin approximately 10-15 minutes prior to the start of each wave. ALL walk-up spots are available on a first-come, first-served basis until capacity is met (entrants must be present for ticketing). Please be prepared to verify/present address information upon staff request.
> What if I arrive late? If you do not cancel or arrive within 15 minutes of the beginning of your pre-registration time slot "wave", your tickets will be released.
> Will there be staff to monitor participants on the Splash Pad? The splash pad deck area is not monitored by lifeguards or staff. Parents/Guradians are required to supervise their children and their usage of the splash pad at all times in order to look out for the safety of all children. Parents may need to assist their child on the slide, as we have found this can be a busier feature. Please instruct children to wait for their turn without crowding the top. Thank you for your help and cooperation!
> When is the Splash Pad Open? The splash pad will be open 7 days a week, excluding blackout dates/times, through the summer and will tentatively close in early August. There are four different 2-hour "Waves". There is no Wave 1 on Sundays. See full schedule and exclusions on website.
Wave 1: 10AM - Noon (Monday through Saturday only)
Wave 2: 12:30PM - 2:30PM
Wave 3: 3PM - 5PM
Wave 4: 5:30PM - 7:30PM
> How do I pre-register for tickets? Pre-Registration is HIGHLY ENCOURAGED to secure entry! You can pre-register through Ticketleap. Our Town of Harrisburg Page is linked HERE! If you are unable/do not plan to use your pre-registered time slot tickets, please cancel to allow space for others. Email the Parks & Recreation office at [email protected] with the number of tickets to be released and the name, date, and time of tickets.
> What is the max capacity? Max capacity per wave time slot is 100 people (adults and children). ALL walk-up spaces are FIRST COME, FIRST SERVED.
> Is the Splash Pad a party facility? Can it be rented out/reserved for parties? No, the splash pad is not intended to be a party facility and cannot be decorated for birthdays or other celebrations. Entry tickets do not gurarantee tables or allow for party set-ups. Please consider renting one of the picnic shelters if you would like to decorate for a birthday party and/or have guranteed table seating for serving food such as pizza and cake.
> How are groups of 10 or more people handled? A limited number of specific "waves" will be available for group ticket requests and must be coordinated through the Parks and Recreation office at least one week prior to requested date. Please visit https://www.harrisburgnc.org/681/Harrisburg-Park-Splash-Pad for more information about group ticket requests.
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Health and Safety Rules and Regulations of the Harrisburg Splash Pad:
Children under the age of 16 must be under adult supervision.
Children who are not potty trained must wear swim diapers and must wear appropriate swim bottoms to cover up swim diapers.
Individuals who are feverish, experiencing nausea, vomiting or diarrhea or have open sores, cuts or rash should not use the splash pad.
Chidlren and adults not following staff instructions or policies may be asked to leave and not allowed to re-enter. No refunds will be given due to inappropriate behavior.
Weather: The splash pad will be vacated at the first sign of lightning or thunder. Patrons are to seek shelter immediately in their vehicle or return home. Splash Pad will not re-open until 30 minutes after the last sign of lightning or thunder has been confirmed. NO REFUNDS will be given. Rain checks will be given if less than one hour of time has passed in your time slot.
Closures and Emergencies: Splash Pad is subject to closure without notice due to any severe weather emergencies, equipment malfunctions, or other unforeseen problems/issues.
The Following Items are Prohibited:
- Drinking, spitting or spouting splash pad water from the mouth.
- Running, rough play or profanity.
- Inflatables, pool toys, outside furniture or other recreational equipment.
- Glass bottles of any kind.
- Alcohol of any kind.
- Smoking, vaping or e-cigarettes (or any other kind of tobacco product).
- Playing music, videos or other audibles from radios or other acoustical devices including smartphones or tablets.
- Skateboards, skates, razors, rollerblades, scooters, bicycles, etc.
- Weapons of any kind. Firearms are prohibited.
- Soaps, detergents, shampoos or other similar products.
- Animals of any kind (except Service Animals with proper documentation).
These rules and regulations are in addition to the Harrisburg Park Rules and Regulations and are not a complete listing of all rules and regulations pertaining to park land and facilities. Individual facilities contain their own unique set of rules and are posted at individual facilities or can be found in the Town of Harrisburg Code of Ordinances. The Town of Harrisburg is NOT responsible for any injury, damage to personal property or theft while using the splash pad facility.
For questions, please call Harrisburg Parks & Recreation at 704-455-7275 or email [email protected]. Do not message through Ticketleap as there is a long delay in the message being forwarded to the Town.